Andrea's Travel Agency
Based on 324 reviews
Destinations:
Verified Review
The team at 14You Travel made our tour to Croatia amazing! There were 12 people in our group and everyone agreed that it was planned perfectly. As one of the people that worked with her to plan, I must say made it almost effortless. Our agent had our itinerary organized full of fun without ever feeling hectic. Everywhere in Croatia, we felt safe and welcomed! Truffles in Motovun, cevapi in Split, traditional Peka near Hvar, fresh oysters right out of the shell on the water in Ston! All delicious! The history and beauty of the Old Town and City Walls in Dubrovnik left us all in awe. AND we visited multiple wineries all along the way as well. With all these highlights, she arranged tour guides that were reliable, informed, fun and proud to share with us why they love their home. Truly wonderful memories!!We all sincerely loved every minute of the trip and everyone hopes to visit with our own families in the future...but not without calling our agent first!
Tomaz's Travel Agency
Based on 183 reviews
Destinations:
Verified Review
As usual (this is our 3rd expansive trip undertaken with Zicasso), the overall experience was wonderful. Our travel agency scheduled our trip to Switzerland and they did an outstanding job. In particular, Zala took great care of us. The detail was top notch which meant we were never confused by the itinerary. We were most impressed with the detailed itinerary sent to us ahead of time - including travel passes and train tickets as well as all the vouchers we needed for various expeditions. Apparently, the travel agency constantly monitored our progress and schedule - on the day before our departure from Lausanne to Paris via train, we were notified by Zala that our scheduled train had been cancelled (French transportation strike). She told us to monitor our email and a couple hours later, we had new tickets sent to reception at our hotel. Impressive! If Zala (and of course, Mojca) read this - our thanks for a terrific experience!
Andrea's Travel Agency
Based on 112 reviews
Destinations:
Verified Review
I have only a few words to say. The trip was fantastic and importantly my contact at the travel agency (Jelena) was a superstar. She was so responsive to specific issues I raised during the trip, including on weekends. She never hesitated to reply and take action to address concerns that I raised during the trip. As an aside, none of those concerns were her doing. Most related to the room we were assigned upon check-in at a couple of hotels. She really is a superb travel specialist and I would most definitely highly and with no reservations recommend her for anyone planning a trip to Croatia and Slovenia. I say enough how incredibly impressed we were with her.I should note that our interactions with Jelena were stellar from the get-go. We went through multiple iterations of our itinerary before we settled upon a final itinerary. She was very helpful regarding suggestions for our itinerary and we can certainly say we were not disappointed with any aspect of our itinerary. If we have one regret it's that we didn't plan a longer trip.Also, her selection of outfits dealing with our guides and drivers were top-notch. As well, the hotels she recommended were just a perfect match for us.
Jay's Travel Agency
Based on 455 reviews
Destinations:
Verified Review
Nico and the team were helpful, informative and communicative from the earliest planning stages to a personal phone call the day we left the Baltic countries for our return home. Their hotel recommendations proved to be excellent choices and while I'm certain they treat all of their guests well I'm also certain that a booking from this travel agency received special attention and consideration. Our guides were professional in every respect and we enjoyed our time with them. Our drivers were prompt, courteous, and cautious. The published itinerary, which included so many "extras" such as convenient restaurant choices and historical information on each locale, was the best I've seen and should be a model for other companies. I applaud this travel agency for their fine work and I applaud Zicasso for using them.
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