Victoria's Travel Agency
Based on 92 reviews
Destinations:
Verified Review
Victoria and her team went beyond our expectations. This was absolutely a trip of a lifetime with my son and myself. There was no detail over a look and no question when an answered in a timely manner we had a packed agenda for our eight day trip and everything went so smooth. We were met at each airport by staff. Hotel accommodations were fabulous. Our guide from Machu Picchu the sacred valley was one of the most educated passionate people that we ever met. Our tour of the market in Cusco and cooking class was a wonderful way to end the trip. Several days in the so smooth.
Brian's Travel Agency
Based on 46 reviews
Destinations:
Verified Review
Our trip to Colombia was incredible. Brian and his team were exceptional to deal with - we will recommend them to anyone who wants a personalized travel itinerary planned.
Paul's Travel Agency
Based on 349 reviews
Destinations:
Verified Review
We had an excellent trip to Peru! The travel company was able to work with us to evaluate different options for our trip. Also during the planning phase, there were questions around political unrest in the country, but the travel company founder spoke with us and talked through options and contingency planning, which we found very helpful. Ultimately the in-country situation improved, and we traveled to Peru. The trip was an incredible adventure and one we would certainly recommend to others.
Lucas' Travel Agency
Based on 16 reviews
Destinations:
Verified Review
Lucas and his team at this travel company planned an excellent trip for us. They handled the details that ensured that everything went smoothly and that we saw all the sights we wanted. As local agents, they knew which tour company at each location provided the best experience. They customized our itinerary to ensure that we caught our flights. They rebooked a tour for us that was cancelled because of weather, without us having to do anything. They even suggested restaurants.There are many, many decisions you need to make if you plan your own trip. Or, you can make the one decision to work with Lucas and this travel agency and everything else is taken care of.
Christian's Travel Agency
Based on 62 reviews
Destinations:
Verified Review
We found Zicasso online and they referred us to this travel company. Oxana from the agency got to know us and what we were looking for during several conversations. She then put together a custom trip for us. She really listened and understood our needs. Every single detail was thought of and taken care of. The hotels in Punta Arenas and Castro were perfect ! The experience at the hotel in Torres del Paine was extraordinary. I can’t begin to describe the unforgettable Torres del Paine national park. Patricia in the operations department kept in touch throughout the trip and made sure everything went smoothly. To the extent of messaging me at 11 PM on a Sunday night to make sure we boarded the ferry ok! The travel agency went above and beyond to ensure that our trip went smoothly.On our request we included 4 nights and 3 days on the Navimag ferry from Puerto Natales to Puerto Montt which was delayed 2 days due to bad weather but was absolutely worth the wait!
Camille's Travel Agency
Based on 15 reviews
Destinations:
Verified Review
We loved working with a local, eco-friendly travel company for our week-long trip to Rio de Janiero and the Amazon. Our travel designer was able to provide us with answers to all our questions, as well and provide top-notch drivers, guides and hotels. We were met at the airport by a driver and a guide who spoke great English, transferred to a great hotel (and room) overlooking Copacabana Beach -- and the travel designer had arranged for us to check in to our room at 7 am! After an overnight flight, this was very much appreciated.We kept the same driver and guide later that day for a leisurely tour of the Botanical Garden and Park Luje. A lovely way to de-stress after a long, long day of travel. We were suppose to do a helicopter tour late this afternoon, but when the clouds rolled in to cover the views, our guide made alternate plans for the next morning. Again we were promptly picked up by the same driver and guide, and taken directly to the heliport for a fantastic helicopter tour (arranged by our designer, of course). Then we were taken to a clinic for Covid tests (required to stay in the Amazon) on our way to the airport to catch our flight.The travel designer arranged all flights & transfers: Rio to Manaus, overnight stay, then Manaus to Tefe where we had a transfer by boat to our Amazon lodge. The small lodge she recommended was delightful. At the end of our stay she arranged for boat transfer and airline flights with all the necessary transfers. We were delighted to have booked thru our travel designer because she made sure all our guides and transfers had English speakers, which were immensely helpful in hotel and airport check ins, etc.The travel company made our trip stress free and allowed us to see, experience, and learn so much about Brazil thanks to her knowledge and her staff's quality assistance. We would highly recommend the travel company and won't hesitate to use them again for our next trip to Brazil.
Jackeline's Travel Agency
Based on 3 reviews
Destinations:
Verified Review
The entire trip was amazing! From the very beginning, Zicasso and our travel agency travel worked with us on customizing our itinerary for a once in a lifetime mother/daughter trip to the Galapagos. They asked what was most important to us, our desired dates or timeframe, and budget. Then, over a few days, we emailed and chatted about our itinerary until it was perfect! I really felt that they listened to us and it wasn't the same trip that everyone else does. There was regular communication before our trip, so we knew exactly what to expect and we were very comfortable asking even the smallest questions. Throughout the trip we had warm hand offs from one point of contact to another. Our trip advisor even reached out several times throughout the trip to make sure everything was perfect. We learned that Ecuador produces the highest quality of roses in the world so we wanted to visit a rose farm. Even though it wasnt on our original itinerary, Jackie, our tour advisor, was able to make the arrangements so we could visit rose farm. After the trip, we still had the support of Jackie and the company. I received an email from a hotel that appeared to be a bill. I was able to reach out to her where she explained it wasn't a bill and just showing there were not pending charges. I give my highest recommendation to Jackie, the travel agency, and Zicasso and look forward to using them again.
Joy's Travel Agency
Based on 7 reviews
Destinations:
Verified Review
First and foremost, Joy at the travel company was amazingly professional, knowledgable, thorough, and prompt. Her communication was outstanding, and she supported our trip every step of the way: from implementation and while in-country. Unfortunately, my family and I experienced health-related issues while on our trip, which resulted in mandatory quarantine. Joy was with us every step of the way, coordinating with both our hotel owner to ensure that we had an ongoing safe place to stay, and with local health care providers to ensure that our needs were met and departure requirements satisfied. She had daily contact with us for the length of our stay, at times checking in multiple times per day. During one of the more stressful experiences that we've experienced as a family, she was a constant source of support and reassurance. Her support even continued after we arrived stateside, to assist in document compilation for our travel insurance claim. We will not hesitate to recommend or use the company for future travels. Joy genuinely cares about her clients, and will go above and beyond to exceed expectations on the one hand, and provide ongoing support and care on the other.We will always be grateful to her. Oh, and the trip WOULD HAVE BEEN PHENOMENAL! Her selections in terms of accommodations were beyond top notch.
Show more agents
Featured Reviews
Argentina, Chile & Uruguay Tour Review: Valparaiso, Wine Tasting, 23-Day Vacation
MM
Ecuador Travel Review: Galapagos Islands, Quito, Local Cuisine, Nature, History, Wildlife & Snorkeling, 13-Day Trip
FC
Argentina, Brazil, Chile & Uruguay Travel Review: Torres del Paine National Park, Iguazu Falls, Perito Moreno Glacier, Kayaking
LH
Our trip was the excellent adventure we wanted it to be. Hugh from the travel agency was responsive to my communications. He took the time up front to hear what interested us and to inform our expectations to match our upcoming trip experience. Hugh customized our trip to include additional unique experiences that we had requested. When it came time to depart for South America, we felt prepared and we knew what to expect with respect to cultural nuances and our specific itinerary. The real-time, on the ground support during our trip was exceptional. Hugh and the additional team members were immediately responsive to my questions. Each guide Hugh arranged was knowledgeable and adapted the day’s activities to our interests.
Luxury Argentina, Chile & Bolivia Trip Review: La Paz, Uyuni Salt Flat, Atacama Desert, El Calafate, Mendoza, Iguazu Falls
RV
Our travel company, Alejandro owner agent is exceptional in every way. Our trip was not an easy one to plan. It was 28 days and we wanted to cover 3 countries - Bolivia, Chile and Argentina. From his itinerary design to executing the itinerary was flawless. And there was a lot to get in - Bolivia La Paz and Uyuni Salt flats, Atacama desert, Chile and Patagonia both countries, El Calafate, Mendoza, Iguazu Falls, and Buenos Aires. All transitions, transfers exchanges were perfectly arranged. Our guides and drivers, our hotels and places of stay, restaurants - we are foodies, all so carefully thought out. We had a bit of everything from city life, signifiant cultural discovery, hiking and wilderness exploration. Amazing in every way. He is truly a South American expert- he has traveled to everyone of the places we visited and has first hand knowledge of every place he put us at. He watched over our trip from before we started to the very end - our final departure. He made himself available to us 24 hours. He truly babysat us. He was conscious of tourism safety and made itinerary recommendations when changes were necessary. Planning what you want to see and do is undoubtedly the most difficult part of a trip. Alejandro is an expert at coordinating , planning and execution. It was a thrilling once in a lifetime trip. BTW he provides the same expertise for India too. And probably the most important, besides being the consummate professional and interesting individual exuding hospitality and is an exceptional human being. We fell more in love with him when we had the good fortune to meet him one morning on the last days of our trip.
A plug for Zicasso - our second planned trip using Zicasso. We had previously done another complicated voyage through south east Asia with the same success.
Argentina, Chile & Brazil Travel Review: Iguazu Falls, Salta, Ushuaia, Patagonia, Puerto Natales, Torres del Paine, Atacama Desert
KB
Luxury Argentina, Peru & Brazil Trip Review: 20-Day Vacation
GC
Galapagos Islands & Ecuador Tour Review: Quito, Banos, Amazon, Spa, 11-Day Travel
DG
Peru, Brazil & Argentina Trip Review: Machu Picchu, Buenos Aires, Iguazu Falls, Rio de Janeiro, Gaucho Experience, Amazon, Beaches
JT
Argentina & Chile Vacation Review: Buenos Aires, El Calafate, Iguazu Falls, Santiago, Perito Moreno Glacier, Fitz Roy, Wine Tour
DS
Ecuador Luxury Trip Review: Quito, Galapagos Islands, 5-Day Travel
GM