South Africa Travel Agents & Reviews

We had two couples based in the USA traveling together to South Africa. There were so many options of things to do and places to stay that we were overwhelmed. It started with a quick email and Tara responded immediately with an offer to help plan our trip. We must have gone back and forth with questions and plan modifications dozens of times. In the end, Tara managed to arrange the perfect vacation for all of us.Tara recommended Cape Town, the safari resorts near Kruger and then sent both couples to different resorts. We wanted scenery so we traveled to the hotel in White River area and our friends wanted Sun City. When flying back to the states - all 4 people decided that this was the perfect trip to South Africa for each of us and Tara made that happen. 

Our honeymoon trip to Tanzania and Zanzibar was nothing short of the best trip of my entire life. Everything about this trip was spectacular and our travel company was very helpful throughout the process. We were helped by Andre. Not only was he very helpful and enthusiastic, but he also was very responsive, especially for two people who were very stressed in the middle of wedding planning. He never waited for more than 24 hours to respond, which is fairly quick. I did not have to call him at all throughout our whole trip because it was very well planned and all the information necessary was provided prior to us going. Since I have been back, I have not stopped talking about using Zicasso to plan trips and I also have not stopped talking about going on a safari. Overall, if you have the money to spend and are off from work in early February....GO TO THE SERENGETI! It's a once in a lifetime experience. Our private driver was absolutely amazing! So experienced and he took care of us very well.Zanzibar was amazing! We stayed at a resort (probably the best resort on the island). We were in paradise! Food was great in Tanzania and Zanzibar!Again, best trip of our lives!

Neil with our travel agency was amazing! He is so passionate about sharing the wonder, adventure, and beauty of South Africa with his clients and is also very mindful of budget and what you are personally looking for on your trip. We booked our honeymoon with Neil and it was without a doubt the best trip we have ever taken. Every suggestion from the amount of time in each destination, to the accommodations, to the activities was perfect! We would not have changed one thing about our trip. I put my full faith in Neil and was not disappointed at all! 

If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

Natalie at our travel agency orchestrated an amazing family holiday for us which included a stay at a lodge near Kruger National Park and a hotel in Cape Town. It was designed to balance our adult daughters' needs for sunbathing and my desire to be on African Safari the entire trip. And I would say Natalie nailed it. Moroever, this trip started during the time of Covid, so I believe it was postponed not once but twice. Natalie diligently canceled and rescheduled flights. She advised us on when to buy tickets and worked to balance getting us the tickets we needed with the best price. She was attentive, listened, and delivered. I'd use her again if we return to South Africa. 

The only real complaint would be to properly vet the hotel for adequate generators. Due to "load shedding", the hotel in Franschhoek was without power for over half the day. A tad frustrating.

Our first Safari trip to South Africa fulfiled all of our dreams and expectations and then some. We had the trip of a lifetime and most of the credit goes to the travel team. From helping with the initial planning to making last minute changes they were fabulous. We were always made to feel very comfortable, from meeting us at every airport to assist with transport to reschedualing side trips to better meet our needs the travel team was on top of it all. We would not have had as good a trip as we did with out there help and guidence.  

Dan and Mandy from the travel agency are absolutely incredible to work with. We reached out for help planning our honeymoon. We didn't reach out in the most timely fashion and were incredibly stressed with wedding planning when we did. I had 1 conversation with Dan and that was all he needed to put together our absolute dream honeymoon. He somehow read my mind in ~20 minutes, made us feel incredibly comfortable traveling to a part of the world we had never been and immediately put us at ease that we were in good hands. Dan and Mandy helped us with every single step to make sure we were prepared for the trip so we could simply relax and enjoy it. They answered multiple rounds of questions and were flexible while providing their input as we finalized the details of our trip. Every detail was handled while we were on our trip and it felt like we had really good friends (with incredible taste in travel that we look up to) on the journey with us. We cannot recommend using the travel team to book your trip enough - these guys will be dealing with us for decades to come.