Top Luxury Travel Agents & Tour Companies

I cannot provide enough positive feedback about our experience with the travel company. From the minute Michael contacted us as our Zicasso match, to the final night of our time in Scotland, each step of our journey was magical. Michael completely "understood the brief" -- we wanted luxury, adventure, exposure to history, the outdoors, culture, and something for everyone. Each step of the vacation was meticulously planned, and Michael was completely available to us for last minute questions and confirmations. All five in our party (2 adults and 3 young adult daughters) consider our trip to Scotland as our best vacation ever. 

We found Zicasso online and they referred us to this travel company. Oxana from the agency got to know us and what we were looking for during several conversations. She then put together a custom trip for us. She really listened and understood our needs. Every single detail was thought of and taken care of. The hotels in Punta Arenas and Castro were perfect ! The experience at the hotel in Torres del Paine was extraordinary. I can’t begin to describe the unforgettable Torres del Paine national park. Patricia in the operations department kept in touch throughout the trip and made sure everything went smoothly. To the extent of messaging me at 11 PM on a Sunday night to make sure we boarded the ferry ok! The travel agency went above and beyond to ensure that our trip went smoothly.On our request we included 4 nights and 3 days on the Navimag ferry from Puerto Natales to Puerto Montt which was delayed 2 days due to bad weather but was absolutely worth the wait!

We had an excellent trip to Peru! The travel company was able to work with us to evaluate different options for our trip. Also during the planning phase, there were questions around political unrest in the country, but the travel company founder spoke with us and talked through options and contingency planning, which we found very helpful. Ultimately the in-country situation improved, and we traveled to Peru. The trip was an incredible adventure and one we would certainly recommend to others.

We had two couples based in the USA traveling together to South Africa. There were so many options of things to do and places to stay that we were overwhelmed. It started with a quick email and Tara responded immediately with an offer to help plan our trip. We must have gone back and forth with questions and plan modifications dozens of times. In the end, Tara managed to arrange the perfect vacation for all of us.Tara recommended Cape Town, the safari resorts near Kruger and then sent both couples to different resorts. We wanted scenery so we traveled to the hotel in White River area and our friends wanted Sun City. When flying back to the states - all 4 people decided that this was the perfect trip to South Africa for each of us and Tara made that happen. 

 Mariana did a wonderful job of putting together a trip that was genuinely ours. On this trip we had food tours, cooking classes, hiking, biking, sailing, dinner on a yacht, boating on the Douro. Of course wine tastings, tours of Port producers, accommodations in a wine estate. Lots to coordinate, not to mention all the transportation arrangements...every driver over many tours and transfers not one was late, always helpful!  Each segment of the trip was different and unique, all went beyond what we expected and our expectations were high.

My husband and I had the most memorable, romantic trip to celebrate my 50th birthday.  Our travel agent, Alex, was able to secure exclusive accommodations, transportation and experiences.  The itinerary she came up with to satisfy our wish list with only 8 nights lodging was impressive.  The drivers and guides were of the highest quality and added so much to our experiences.  She was very responsive and attentive throughout the planning stages and while we were vacationing.  The experiences were above and beyond our expectations.  

Our trip to Finland (hotel in Ivalo) and Norway (the hotel in Kirkenes, cruise and Tromso) was the trip of a lifetime!  The star of the show for us was being fortunate enough to see the northern lights on multiple occasions.  Beyond that, we thoroughly enjoyed everything about our 3 night stay at the hotel in Ivalo.  The staff was exceptional, the lodging very comfortable, the food exceptional and the activities exciting and interesting.  We snowmobiled (day and night), raced ice carts, took a reindeer sleigh ride and, what we considered the most fun, drove a dog sled through the wilderness!  We then had a private driver to Kirkenes for a one night stay in a cabin.  Seeing the ice hotel was amazing, but sleeping there would not have been for us :).  However, the cabin, scenery, food and entire property were beautiful.  The next adventure was boarding a ship to travel from Kirkenes to Tromso.  The ship was very nice and the scenery along the coast were things we had never seen, and probably will never see again.  Simply beautiful!  I will say, if you are subject to motion sickness, beware! The Barents Sea can get very rough, and while safe, this cruise is not always smooth.  We arrived very late in Tromso and were unable to make our fjord cruise the next morning because we were just too tired and needed some extra rest.  We wish we had one more day in Tromso to explore, but we did enjoy our walking history tour and accommodations were comfortable. Working with Anna at our travel agency was a pleasure.  She was extremely responsive and attentive every step of the way.  She put together a great itinerary for us when we really had no idea what we wanted to do or see.  We only knew this was a place with the best chance to see the Northern Lights and we were very fortunate to see nature's light show at it's best!

We were blown away by the personal attention, care, and service that the travel agency provided us. We gave them a rough skeleton itinerary and budget, and they found the trip of our dreams under our budget! Eleni was GREAT. She was in near-constant communication leading up to our trip and was ALWAYS available if anything went wrong or if we had questions while in Greece. She had all the answers and insider/local info we could have needed. If we ever go back to Greece, we are absolutely using this travel company and Eleni again.